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Product & Service Design

Customers want great products and services that can match – and even surpass – their expectations in terms of quality and attention to detail. We offer a unique perspective as our expertise ranges from business strategy and customer-focused design, through to hands-on expertise in the latest technologies.

Our size means we’re nimble, flexible and accountable too – the people you’ll meet before we begin our project together will almost certainly be those with whom you’ll work. As a result, we make a terrific, collaborative partner in all steps of the process.

From concept to market
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From concept to market

Have an idea but can’t quite nail it? Our agile, multi-disciplinary team can help you crystallize your thoughts and make them into real, live, market-ready products.

From concept to market

From concept to market

  • Design thinking and service design are the methodologies we use, which allow us to simultaneously assess different dimensions of people, technologies and businesses. Our in-house team is nimble, highly adaptable and has these areas of expertise:

    • Service and product design
    • Interaction design
    • Graphic design
    • Web and app development
    • Development support
    • Project management
    • Digital strategy

    Not only we can prototype, test and learn quickly, but we can also help you to actually build and launch new products and services.

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Implement
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Innovation Sprint

Prototype and validate your ideas more quickly. Our innovation sprint is designed to make things happen.

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Innovation Sprint

  • Our Innovation sprint can help you devise new product or service concepts, prototype them and test them in an intense and dynamic format. At the end of a sprint you will have learned more about your customers, your organisation and the potential of your ideas. Depending on the format, a sprint can result into an iterated prototype or the prioritisation of concepts.

    • Choose this if you want to:
    • harness the creative potential of your team
    • understand the potential of your ideas

    A sprint typically lasts between 3 and 5 days; if you wish to have a longer approach to your organizational change, check out our vision & leadership page.

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Usability check-up
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Usability check-up

Make sure your existing website, app or prototype doesn't have any usability problems. Fine-tune products in a fast, effective way.

Usability check-up

Usability check-up

  • Our usability check-up is a package specifically devised to see how your customers use and navigate your product or service. We select a group of users from your target group, then observe and record their journey through your product or service and compile the results in an easy to digest format.

    • This is the perfect option if you want to:
    • understand your usability issues
    • capture real customers’ input

    Read about the full usability sprint here

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Selected projects

  • Droples

    Droples are physical tags that, with the assistance of your smartphone, help you keep track of your things you hold dear. Hello Future helped this start-up to consolidate its concept and design the physical and digital products.

  • Spiderdash

    Spiderdash is a dashboard for marketing managers that help them keep track of trends from multiple touchpoints and KPI's. Hello Future helped this start-up design and develop the tool.

  • Hello Umbra

    Hello Umbra is a citizen services platform created by Hello Future. It's today used by over 20 Swedish municipalities. Read more at helloumbra.com (in Swedish)

Want to know more about our innovation offers?

Contact Leif Rehnström, leif@remove-hellofuture.se